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Home page / NES Services / Standard Service Packages / Maintenance Service Packages - MSP

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Maintenence Service Packages - MSP

For customers which use Siemens communications products that wants to ensure business continuity we provide standard service packages that ensure availability of our service personal.

 

There are two types of NES Service Packages, for:

• SME that is applicable for HiPath 2000, HiPath 3000, HiPath 5000, HiPath OpenOffice ME and MX and for the customers that still use HiCom 150 familiy PBXs.
• LE that is applicable for HiPath 4000 and for the customers that still use HiCom 300 familiy PBXs.

We do recommend these Maintenance Service Packages, as the most optimistic choice for the customer that still run some of our Siemens products of earlier generation and are in use for more that 5 or 10 years, even.

 

According to normal Product Life Cycle such products are being replaced by new ones and are not supported by standard service support channels. However we do provide the support even for those products for the customers that take some of the our MSP packages, because providing of services on case by case and time by time base is not rentable and is usually too expensive and not acceptable for customers.

 

By ordering some of our packages you become VIP client and get guaranteed response time for remote access and for on-site inspection even for your older PBXs.