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Home page / NES Services / By service category / Managed & Outsource Services

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Product Description

NES Managed Services streamline cost structures and enable solutions, allowing the enterprise to focus on core business issues by ensuring day-to-day management of your ICT infrastructure.

There are common triggers and business drivers that lead companies down the managed services path.

• From the Economy side - Merger or Acquisition - Increased Regulatory Requirements and tough capital markets driving up required rate of return.
• From the Technology side - Application Complexity - New Technology, New Business Initiative - Hardware End of Life
• And, Business Drivers - Reduction in Staff - Reduction in Budget, Increased Number of Virtual Workers - Change in Management

Technology in a Challenging Business Climate

Managed Services reduce risk, enhance growth and performance by

• Provisioning of communication and application services for voice, data and security as well as for solutions and converged networks on a recurrent basis over time
• Agreed Service Levels for defined responsibility share
• Including the provision of the necessary hardware and software (asset provisioning) with various forms of financing where required

 

Managed services can be viewed as a portfolio of product support and professional services that are brought together to provide you with capabilities, resources, and processes to ensure the successful mission of your ICT department.

 

NES Communications offers various levels of managed services depending on what your needs are and how much help you need in managing your ICT infrastructure. Our flexible portfolio allows you to decide the level of responsibility you want NES Communications to provide.

 

By providing variety of managed service options we help you to decide which segments of your ICT function you will "make or buy".

 

Managed Services span from selective outtasking of key tasks to comprehensive outsourcing

service offerings

Value Proposition

NES Managed Services are resources and expertise to help manage your voice, data and converged networks, providing increased reliability, availability and security, and improving the efficiency of your in-house ICT staff

Do you want to?

• Streamline operational controls and reduce cycle times?
• Have stable processes that allow for predictable and reliable outcomes?
• Have stable service levels?
• Reduce risk in running your communications infrastructure?
• Optimize your communications costs?
• Maximize human capital (specifically ICT resources)?
• Lower capital expenditures?
• Easily deal with multiple vendors on various interrelated technical issues?
• Keep track of and manage inventory and assets?
• Provide high customer satisfaction to your end users?
• Is your business in transition?
• Manage M&A or partnership which is altering your business processes?

Why to buy?

• Superior, high-performance communications infrastructure
• Customer-centric service level agreements
• Low-cost, high-quality service and faster implementations
• Reduced maintenance and operations costs
• Enhanced security for transactions, operations, applications and networking
• Access to leading-edge technology, best practices, and technical expertise
• Predictable costs for technology
• Effective communications management